Customer Reviews & Testimonials

One of the best teams I have ever met

"We would like to extend our thanks to your crew for the excellent job they performed in moving us from North Beach, Christchurch to Tumara Park, Christchurch. They were extremely hard working, helpful and polite. We appreciate Willy’s efficiency and humor throughout the move. Mike’s manners and well-spoken conversation was a real pleasure. Logan’s attention to detail and wanting to do a good job was more than we could hope for in a team of men that your company could have. I believe you have one of the best teams I have ever met. I have used a lot of different moving companies over the years (moved 5 times in 5 years) and have never come across a fun and hardworking team as this. Please recognize that you have some real value to your business with a crew like them and I hope they are rewarded for this."

"If we have to move again, we would look to getting Mike, Logan and Willy – Moving Company to help and provide more excellent service. Once again I would like to take this opportunity to extend my sincere thanks to Willy, Mike and Logan in coordinating a very successful move on our behalf. In addition, I would not hesitate to recommend your company to others in the future. Please pass on our thanks to Willy, Logan and Mike."

We were impressed with it all

"Huge thanks for a job well done, with our recent move from Crofton Downs to Waikanae Beach. Having lived in the same house for 34 years, the whole process seemed rather daunting but from the very beginning the team at The Moving Company were great to work with. First, they were the only one to respond to my online request for a quote. Next, Julaine's assessment visit answered a lot of our questions, and the paperwork was completed efficiently. Then there was Shane, who packed up pretty much our whole house on his own! Lastly, the guys on the truck who loaded and unloaded everything with such ease on a very hot day. No damage, no breakages - we were impressed with it all, and have no hesitation in recommending The Moving Company to anyone wanting professional, efficient and friendly service."

Keep up the good work!

You have some great team members in The Moving Company.

"I thought it was important to follow up and let you know what a really great job your guys did for the house move. Moving house is stressful as all hell generally however with the organised list that we put together and with the good input of your guys, it was damn fine move. Man they work hard – Maddie and her team of guys did a damn fine job I will say. And with Toby and Nigel, it all went perfectly. Both from One Tree Hill via Northcote Point to our new palace in Forrest Hill."

"People are very very slow to forward a big THANK YOU and HIGH FIVE and THANKS A HEAP when things go right – those emails you like to get so thought I would finish off your Friday with one of those… Toby is a great chap too – nothing was a problem. You have some great team members in The Moving Company. Please pass on our personal big thanks – they did a fantastic job. I’ll need them again soon, so Toby, I’ll be in touch."

Caroline Imrie, Senior Travel Consultant, House of Travel

Our shift turned out to be stress free and went very smoothly.

"It is not often I write one of these letters, in fact this is the first, but I felt compelled to acknowledge the excellent service we have received from your firm with our recent shift. This started the moment I rang to get quotes and information on the service you provide. Your sales ladies were extremely helpful and very professional. The two men, Tom and his lovely off-sider, arrived to pack and load our household goods were exceptional. They packed expertly; problem-solved the dilemma of the truck being on the road and some distance away, and after consulting with the neighbor got permission to use his drive. They then very efficiently packed the truck. They were both, solid workers, very courteous, respectful young men."

"We had the same experience on the Nelson end. They were very nice nice guys to deal with. They unloaded the furniture with the same professionalism it was loaded with. I was also delighted in unpacking there was nothing broken. I cant thank you enough; it's a stressful time shifting household lots from one island to the other, our shift with your company turned out to be stress free and went very smoothly."

Best wishes to you and your team.

My fussiest friend recommended your company, so I knew you would be good. It turns out you were great!!

"Now that the dust has settled from moving in November, I wanted to put pen to paper to properly thank you all for the absolutely amazing job you did of helping me move house."

"Rebecca, I truly appreciated your personal effort of helping me find so many boxes and sorting out the logistics of the day. You were so polite, organised and friendly, it made me feel completely at ease. The moving team on both days were utterly incredible. They were respectful, careful, polite and put 100% of themselves into the job. Not only that, but they went the extra mile when my trampoline wouldn’t fit into a moving truck. They dismantled and reassembled it on the day of moving with zero stress. I was incredibly impressed by them going that extra mile."

"I originally found out about The Moving Company by posting on Facebook asking for recommendations. My fussiest friend recommended your company, so I knew you would be good. It turns out you were great!!"

"Thank you so much for making the huge task of moving, storing and moving (again) my possessions into my new home. The Moving Company made a stressful time hugely less stressful just by doing the amazing job you did. So thank you. Please can you forward this letter to your manager and to the owner(s) of the company? I need them to know how impressed I was. Thank you so much."

Gentlemen, you need to know...

"…what a fantastic team you have! Over the years I’ve made many moves, both internationally and domestically. Most have been very good. Your company, however, was truly superb because of the outstanding customer service and attention to detail provided by your employees."

"From the initial speedy response of Richard Wood, assisted by the ever pleasant and proficient Toni Johnson, I was impressed. Their knowledge, expertise and sound advice was much appreciated. Nothing was a problem. Their assistance was seamless and accommodating. Richard and Toni were truly a delight to deal with. I cannot say enough good things about them."

"Over my relocation, I had 3 different crew combinations in my home, packing up and delivering to Napier. They were wonderful. Nothing was too much trouble. And they did a marvellous job. John Piliu was particularly impressive."

"I have spent most of my career as an investigative television correspondent both in Canada and in NZ for shows like 60 Minutes and 20/20. I’ve travelled all over the world and met all kinds of people. I know first-hand how critical it is to work with talented and dedicated people to produce the very best results in often challenging circumstances where you must deliver on deadline. I learned early in life you cannot do it alone. That’s why I’m sharing my impressions with you, as I know you’ll appreciate the feedback."

"Gentlemen, thanks for your time and trouble. Here’s to your continued success."

Ngā mihi. Best – Geneviève  Westcott, Marketing and Communications Manager
Office of the Pro Vice-Chancellor | Te Kura Pūkenga Tangata | Massey University

The first time that we moved home without a single scratch on our furniture!

"I wanted to thank you and everyone else that I dealt with at The Moving Company--Toby Bannister, Louie as well as the rest of the crew, for doing such a fine job of packing and shipping our home contents [to Chicago, USA]. Everything came in perfect condition--the first time that we moved home without a single scratch on our furniture! Louie was most patient, supervised everything personally and it was a pleasure to deal with him--please do convey this message to him."

Extremely professional and courteous

"We would like to take this opportunity to congratulate you on the excellent service we received from your company...we were delighted with the service."

"This would fall mainly on the shoulders of Summer Croucher. This young lady would be the most professional and organised person in customer service we have come across in a very long time. Summer's attention to detail and very thorough handling of our shipment lifted a great weight from our shoulders and we were assured that we were in good hands. She is an extremely professional and courteous person who kept the lines of communication open at all times."

"We do hope that she is well rewarded for the first rate service she provides on behalf of your company. We also think she deserves recognition for her performance, as staff who operate at this high level are very hard to find. We hope that you will duly reward her for her efforts."

Amazing service

"I have just unpacked at my home in Melbourne and have to pass on my gratitude and congratulations to you and your team. Not one single thing was damaged. My partner and I can’t believe what amazing service The Moving Company has provided us, along with the guys at Kent in Melbourne. The crews at both ends were fabulous and exceeded our expectations."

"We are grateful that we chose The Moving Company for our shift and will not hesitate to recommend your service to anyone considering a relocation."

Exceptional service and great people to deal with

"Your guys were fantastic...special thanks must go to Wilson, who not only assisted in packing, but also drove our goods up from Welly and then moved our stuff in here at our Auckland apartment. Great feeling knowing someone's seeing your valuables from door to door, even when its different ends of the North Island!"

"Phil in Wgtn also did a great job of the inventory management...so easy to find everything and check it off. Julaine did a great job setting everything off at the quoting/sales end, and being as accommodating to our changing needs as she could. Then the customer service team, headed by Lynda stepped in ably when our move coincided with Julaine being away."

"We will be recommending The Moving Company to all our friends and anyone we know about to move. Exceptional service and great people to deal with. Your team made what is a very stressful time much easier. I think they also impressed the very hard to please Building Manager here at the Apartments, who's had some very difficult moving companies to deal with. We will probably have to move again in about a year - so we'll be calling you to assist then."