Gentlemen, you need to know...
…what a fantastic team you have! Over the years I’ve made many moves, both internationally and domestically. Most have been very good. Your company, however, was truly superb because of the outstanding customer service and attention to detail provided by your employees.
From the initial speedy response of Richard Wood, assisted by the ever pleasant and proficient Toni Johnson, I was impressed. Their knowledge, expertise and sound advice was much appreciated. Nothing was a problem. Their assistance was seamless and accommodating. Richard and Toni were truly a delight to deal with. I cannot say enough good things about them.
Over my relocation, I had 3 different crew combinations in my home, packing up and delivering to Napier. They were wonderful. Nothing was too much trouble. And they did a marvellous job. John Piliu was particularly impressive.
I have spent most of my career as an investigative television correspondent both in Canada and in NZ for shows like 60 Minutes and 20/20. I’ve travelled all over the world and met all kinds of people. I know first-hand how critical it is to work with talented and dedicated people to produce the very best results in often challenging circumstances where you must deliver on deadline. I learned early in life you cannot do it alone. That’s why I’m sharing my impressions with you, as I know you’ll appreciate the feedback.
Gentlemen, thanks for your time and trouble. Here’s to your continued success.
Ngā mihi. Best – Geneviève Westcott, Marketing and Communications Manager
Office of the Pro Vice-Chancellor | Te Kura Pūkenga Tangata | Massey University
Moving within NZ
My fussiest friend recommended your company, so I knew you would be good. It turns out you were great!!
Dear Rebecca and the amazing team at The Moving Company,
Now that the dust has settled from moving in November, I wanted to put pen to paper to properly thank you all for the absolutely amazing job you did of helping me move house.
Rebecca, I truly appreciated your personal effort of helping me find so many boxes and sorting out the logistics of the day. You were so polite, organised and friendly, it made me feel completely at ease. The moving team on both days were utterly incredible. They were respectful, careful, polite and put 100% of themselves into the job. Not only that, but they went the extra mile when my trampoline wouldn’t fit into a moving truck. They dismantled and reassembled it on the day of moving with zero stress. I was incredibly impressed by them going that extra mile.
I originally found out about The Moving Company by posting on Facebook asking for recommendations. My fussiest friend recommended your company, so I knew you would be good. It turns out you were great!!
Thank you so much for making the huge task of moving, storing and moving (again) my possessions into my new home. The Moving Company made a stressful time hugely less stressful just by doing the amazing job you did. So thank you. Please can you forward this letter to your manager and to the owner(s) of the company? I need them to know how impressed I was.
Thank you so much. Kind regards, Colette Woolcock
Clinical Psychologist | The Christchurch Anxiety Centre
Moving within NZ
Our shift turned out to be stress free and went very smoothly.
It is not often I write one of these letters, in fact this is the first, but I felt compelled to acknowledge the excellent service we have received from your firm with our recent shift. This started the moment I rang to get quotes and information on the service you provide. Your sales ladies were extremely helpful and very professional. The two men, Tom and his lovely off-sider, arrived to pack and load our household goods were exceptional. They packed expertly; problem-solved the dilemma of the truck being on the road and some distance away, and after consulting with the neighbor got permission to use his drive. They then very efficiently packed the truck. They were both, solid workers, very courteous, respectful young men.
We had the same experience on the Nelson end. They were very nice nice guys to deal with. They unloaded the furniture with the same professionalism it was loaded with. I was also delighted in unpacking there was nothing broken. I cant thank you enough; it's a stressful time shifting household lots from one island to the other, our shift with your company turned out to be stress free and went very smoothly.
Best wishes to you and your team. Kind Regards, Sue Atkins.
Moving within NZ
You have some great team members in The Moving Company.
I thought it was important to follow up and let you know what a really great job your guys did for the house move. Moving house is stressful as all hell generally however with the organised list that we put together and with the good input of your guys, it was damn fine move. Man they work hard – Maddie and her team of guys did a damn fine job I will say. And with Toby and Nigel, it all went perfectly. Both from One Tree Hill via Northcote Point to our new palace in Forrest Hill. People are very very slow to forward a big THANK YOU and HIGH FIVE and THANKS A HEAP when things go right – those emails you like to get so thought I would finish off your Friday with one of those… Toby is a great chap too – nothing was a problem. You have some great team members in The Moving Company. Please pass on our personal big thanks – they did a fantastic job. I’ll need them again soon, so Toby, I’ll be in touch.
Caroline Imrie, Senior Travel Consultant, House of Travel
Moving within NZ
Moving Business Facilities
The Moving Company was engaged to move the Opus Research equipment and facilities, from Gracefield to Petone. This was a unique, large and complex project, which took six months to complete. Our facilities included various laboratories, physical workshops, unusual and large equipment, as well as training and office facilities.
The Moving Company was chosen from several suppliers to undertake this project. Louie and his team did a tremendous job. They undertook the work to a high standard, met deadlines, maintained excellent communication with us and were a pleasure to work with. Nothing was a problem for Louie, which was critical in this project, particularly as the complexity meant we were often dealing with unplanned issues on a daily basis.
I would be happy to provide further information by phone.
Regards, Peter Benfell, Opus Research Leader, Opus International Consultants Ltd.
Moving Office within NZ
One of the best teams I have ever met
We would like to extend our thanks to your crew for the excellent job they performed in moving us from North Beach, Christchurch to Tumara Park, Christchurch. They were extremely hard working, helpful and polite. We appreciate Willy’s efficiency and humor throughout the move. Mike’s manners and well-spoken conversation was a real pleasure. Logan’s attention to detail and wanting to do a good job was more than we could hope for in a team of men that your company could have. I believe you have one of the best teams I have ever met. I have used a lot of different moving companies over the years (moved 5 times in 5 years) and have never come across a fun and hardworking team as this. Please recognize that you have some real value to your business with a crew like them and I hope they are rewarded for this. If we have to move again, we would look to getting Mike, Logan and Willy – Moving Company to help and provide more excellent service. Once again I would like to take this opportunity to extend my sincere thanks to Willy, Mike and Logan in coordinating a very successful move on our behalf. In addition, I would not hesitate to recommend your company to others in the future. Please pass on our thanks to Willy, Logan and Mike.
Kinds Regards, Rebecca Roxby & Peter Beddoes Moving Within New Zealand