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Customer Reviews & Testimonials

The Moving Company has been in the business of moving since 1987, with a reputation built on repeat customers and satisfied customer recommendations. These written testimonials and customer moving reviews are from individuals and families who have been moved by The Moving Company, within New Zealand, and around the world.

Our customer Reviews & Testimonials.

The Moving Company NZ has been in business since 1987, moving kiwis everywhere, with a reputation built on repeat customers and satisfied customer recommendations.

Amazing Job

“Just wanted to say thank you so much for sending such a great team to clear our house. They did an amazing job in the most horrendous weather and could not have been more professional – as well as kind, helpful and thoughtful. Very much appreciated.”

Georgina Neal
Review

Great to deal with

“Would just like to comment that the The Moving Company were great to deal with, the crew that packed up the house were really professional and great guys. Having moved a few times internationally, I would say they would stack up against any that I have seen around the world. If there is some wort of ‘packing Olympics’ then these guys would give anyone a run for their money. Unigroup is well served by the Moving Company in Wellington, they have quality staff working for them.”

Mike Tomkins, Partnership Leader, World Vision International

 

Mike Tomkins
Review

Exceptional

“The Moving Company have been involved in moving our treasured possessions from pillar to post (or should that be Khandallah to Kohimarama!) seven times over the last two decades. In every case they have provided a team of exceptional people to pack, load & transport our goods. It is the care, effort and consideration of these people that sets The Moving Company apart from its competitors. In every case they handled the furniture as though it was their own treasured possessions they were transporting, provided clear and thorough documentation and were incredibly helpful and unflappable in what can be an extremely stressful time for owners. I wouldn’t hesitate in recommending The Moving Company, as they have proven time and again to be the best in the industry.”

Garth & Angie London
Review

We thought they were brilliant!

“As in the past (because we have used The Moving Company several times now) we were absolutely delighted with the service you provided. Thank you. Is it possible to make some comments for the record about the three guys on our job?  We thought they were brilliant!  All three of them had the most positive, cheerful and enthusiastic attitude to the job.  They worked so hard and they were a pleasure to deal with and to talk to.  They were completely careful with our belongings and were really skilful when it came to moving heavy pieces down the stairs and stacking the truck with a very large load.  They are a real asset to your company and represented you very well.  We would recommend your company to others who are moving. Thanks again.”

April and Murray Thompson
Review

One of the best teams I have ever met

“We would like to extend our thanks to your crew for the excellent job they performed in moving us from North Beach, Christchurch to Tumara Park, Christchurch. They were extremely hard working, helpful and polite. We appreciate Willy’s efficiency and humor throughout the move. Mike’s manners and well-spoken conversation was a real pleasure. Logan’s attention to detail and wanting to do a good job was more than we could hope for in a team of men that your company could have. I believe you have one of the best teams I have ever met. I have used a lot of different moving companies over the years (moved 5 times in 5 years) and have never come across a fun and hardworking team as this. Please recognize that you have some real value to your business with a crew like them and I hope they are rewarded for this.”

“If we have to move again, we would look to getting Mike, Logan and Willy – Moving Company to help and provide more excellent service. Once again I would like to take this opportunity to extend my sincere thanks to Willy, Mike and Logan in coordinating a very successful move on our behalf. In addition, I would not hesitate to recommend your company to others in the future. Please pass on our thanks to Willy, Logan and Mike.”

Rebecca Roxby & Peter Beddoes
Review

We were impressed with it all

“Huge thanks for a job well done, with our recent move from Crofton Downs to Waikanae Beach. Having lived in the same house for 34 years, the whole process seemed rather daunting but from the very beginning the team at The Moving Company were great to work with. First, they were the only one to respond to my online request for a quote. Next, Julaine’s assessment visit answered a lot of our questions, and the paperwork was completed efficiently. Then there was Shane, who packed up pretty much our whole house on his own! Lastly, the guys on the truck who loaded and unloaded everything with such ease on a very hot day. No damage, no breakages – we were impressed with it all, and have no hesitation in recommending The Moving Company to anyone wanting professional, efficient and friendly service.”

Keep up the good work!

Gerry & Shirley Kalogeropoulos
Review

You have some great team members in The Moving Company.

“I thought it was important to follow up and let you know what a really great job your guys did for the house move. Moving house is stressful as all hell generally however with the organised list that we put together and with the good input of your guys, it was damn fine move. Man they work hard – Maddie and her team of guys did a damn fine job I will say. And with Toby and Nigel, it all went perfectly. Both from One Tree Hill via Northcote Point to our new palace in Forrest Hill.”

“People are very very slow to forward a big THANK YOU and HIGH FIVE and THANKS A HEAP when things go right – those emails you like to get so thought I would finish off your Friday with one of those… Toby is a great chap too – nothing was a problem. You have some great team members in The Moving Company. Please pass on our personal big thanks – they did a fantastic job. I’ll need them again soon, so Toby, I’ll be in touch.”

Caroline Imrie, Senior Travel Consultant, House of Travel

Caroline Imrie
Review

Our shift turned out to be stress free and went very smoothly.

“It is not often I write one of these letters, in fact this is the first, but I felt compelled to acknowledge the excellent service we have received from your firm with our recent shift. This started the moment I rang to get quotes and information on the service you provide. Your sales ladies were extremely helpful and very professional. The two men, Tom and his lovely off-sider, arrived to pack and load our household goods were exceptional. They packed expertly; problem-solved the dilemma of the truck being on the road and some distance away, and after consulting with the neighbor got permission to use his drive. They then very efficiently packed the truck. They were both, solid workers, very courteous, respectful young men.”

“We had the same experience on the Nelson end. They were very nice nice guys to deal with. They unloaded the furniture with the same professionalism it was loaded with. I was also delighted in unpacking there was nothing broken. I cant thank you enough; it’s a stressful time shifting household lots from one island to the other, our shift with your company turned out to be stress free and went very smoothly.”

Best wishes to you and your team.

Sue Atkins
Review

My fussiest friend recommended your company, so I knew you would be good. It turns out you were great!!

“Now that the dust has settled from moving in November, I wanted to put pen to paper to properly thank you all for the absolutely amazing job you did of helping me move house.”

“Rebecca, I truly appreciated your personal effort of helping me find so many boxes and sorting out the logistics of the day. You were so polite, organised and friendly, it made me feel completely at ease. The moving team on both days were utterly incredible. They were respectful, careful, polite and put 100% of themselves into the job. Not only that, but they went the extra mile when my trampoline wouldn’t fit into a moving truck. They dismantled and reassembled it on the day of moving with zero stress. I was incredibly impressed by them going that extra mile.”

“I originally found out about The Moving Company by posting on Facebook asking for recommendations. My fussiest friend recommended your company, so I knew you would be good. It turns out you were great!!”

“Thank you so much for making the huge task of moving, storing and moving (again) my possessions into my new home. The Moving Company made a stressful time hugely less stressful just by doing the amazing job you did. So thank you. Please can you forward this letter to your manager and to the owner(s) of the company? I need them to know how impressed I was. Thank you so much.”

Colette
Review

Gentlemen, you need to know...

“…what a fantastic team you have! Over the years I’ve made many moves, both internationally and domestically. Most have been very good. Your company, however, was truly superb because of the outstanding customer service and attention to detail provided by your employees.”

“From the initial speedy response of Richard Wood, assisted by the ever pleasant and proficient Toni Johnson, I was impressed. Their knowledge, expertise and sound advice was much appreciated. Nothing was a problem. Their assistance was seamless and accommodating. Richard and Toni were truly a delight to deal with. I cannot say enough good things about them.”

“Over my relocation, I had 3 different crew combinations in my home, packing up and delivering to Napier. They were wonderful. Nothing was too much trouble. And they did a marvellous job. John Piliu was particularly impressive.”

“I have spent most of my career as an investigative television correspondent both in Canada and in NZ for shows like 60 Minutes and 20/20. I’ve travelled all over the world and met all kinds of people. I know first-hand how critical it is to work with talented and dedicated people to produce the very best results in often challenging circumstances where you must deliver on deadline. I learned early in life you cannot do it alone. That’s why I’m sharing my impressions with you, as I know you’ll appreciate the feedback.”

“Gentlemen, thanks for your time and trouble. Here’s to your continued success.”

Ngā mihi. Best – Geneviève  Westcott, Marketing and Communications Manager
Office of the Pro Vice-Chancellor | Te Kura Pūkenga Tangata | Massey University

Geneviève Westcott
Review

The first time that we moved home without a single scratch on our furniture!

“I wanted to thank you and everyone else that I dealt with at The Moving Company–Toby Bannister, Louie as well as the rest of the crew, for doing such a fine job of packing and shipping our home contents [to Chicago, USA]. Everything came in perfect condition–the first time that we moved home without a single scratch on our furniture! Louie was most patient, supervised everything personally and it was a pleasure to deal with him–please do convey this message to him.”

N.K.
Review

Extremely professional and courteous

“We would like to take this opportunity to congratulate you on the excellent service we received from your company…we were delighted with the service.”

“This would fall mainly on the shoulders of Summer Croucher. This young lady would be the most professional and organised person in customer service we have come across in a very long time. Summer’s attention to detail and very thorough handling of our shipment lifted a great weight from our shoulders and we were assured that we were in good hands. She is an extremely professional and courteous person who kept the lines of communication open at all times.”

“We do hope that she is well rewarded for the first rate service she provides on behalf of your company. We also think she deserves recognition for her performance, as staff who operate at this high level are very hard to find. We hope that you will duly reward her for her efforts.”

Shaun and Sue-Anna
Review

Our Moving Story.

The Moving Company is one of New Zealand’s best known and most successful international and domestic moving and storage companies.

For over 35 years we have annually been the mover of choice for thousands of families and individual customers.

Throughout our history The Moving Company has consistently been competing with large scale overseas owned corporations. During this time, we have remained proudly Kiwi owned and operated. What’s remarkable about this story is that we have we not just kept up with the competition. We have prospered to become the largest mover of private international customers, both into and out of New Zealand.

The Moving Company’s legacy is built upon the positive experiences of our customers and word of mouth, not through marketing spend and high pressure sales tactics. Being locally owned and operated means our profits have been reinvested in Aotearoa New Zealand, not taken offshore, or distributed to the overseas shareholders of a global corporate.

Of course, we haven’t been standing still over the last 38 years. The business landscape has constantly been changing and we have evolved with it. To ensure our heritage and legacy are protected and future proofed, we have a strong resolve and commitment to social, environmental, and economic sustainability.


History

Why choose
The moving company?

For over 35 years we have annually been the mover of choice for thousands of families and individual customers.

The Moving Company is one of New Zealand’s best known and most successful international and domestic moving and storage companies. The places are moving company.

Our History.

On the 27th of March 2025, The Moving Company celebrated our 38th birthday in the international, inter-city and commercial moving and storage businesses.
1987 - 1990

The Moving Company was founded as the Nelson Moving Company, specialising in nationwide moving and the delivery of new furniture orders, from Nelson based furniture manufacturers.

During this period, we became a full service international moving company, with our first move to Australia completed, the first of many thousands to follow.

Early 1990’s

The company was rebranded as ‘The Moving Company’ and grew through the acquisition of leading removalists, Banner Removals and Action Pack Express.

New branches were opened in Christchurch, Wellington, Tauranga, Hamilton, and Auckland. Head Office was moved from Nelson to Christchurch.

Late 1990’s

The Moving Company moved away from commercial furniture deliveries to focus on international relocations, large domestic moves, and storage services.

Branch locations were consolidated to the main port locations of Auckland, Wellington, and Christchurch.

We joined the FIDI Global Alliance and OMNI Global Network. These memberships cemented relationships with the world’s leading international moving companies in over 60 countries.

2001

The Moving Company was purchased by our current owner’s, enabling us to remain as a privately held and owner managed business. There were 40 full time staff and 20 removal vehicles at the time of acquisition.

2001 - 2011

We took our first, of many subsequent deliveries, of over a hundred custom built, fit for purpose high cube shipping and storage containers to use on intercity moves and for storage of customers goods.

We received our first FAIM accreditation, the world’s only recognised, supreme seal of quality in the international moving industry. We still hold this accreditation today, being independently audited bi- annually by E&Y International.

We moved into our first design-built office and warehouse facilities in Christchurch and Auckland. Both being able to store containers three high inside the warehouse, a New Zealand industry first.

2011 - 2022

We moved from a manual paper based system to Moveware, the world’s leading Move Management platform. This transformed the business, enabling the secure and seamless transfer of customer files, data, and vital information to our international service partners.

We Invested in a proprietary AI software application enabling our customers to get instant quotations by conducting their own in house surveys by cell phone or tablet.

In association with our removals group, we implemented an aggressive and on-going fleet upgrade. 25 long distance trucks were replaced with clean burning new units, which meet EURO 6 environmental standards.

During this period flat screen television cartons, bike cartons and hanging wardrobe cartons were introduced to provide added protection for our customers personal effects.

We adopted an aggressive waste reduction programme, for the re-use of packing materials, within our domestic operation. We now upcycle over 150 tonnes of packaging, annually.

2015

In 2015 The Moving Company joined the country’s leading artists and designers as a major sponsor of Starship Children’s Hospitals ‘Big Egg Hunt.’ We moved, stored, delivered, and installed over100 giant eggs, right across New Zealand. The eggs were auctioned to raise over $200,000 for the children’s hospital.

We invested in HSE Connect a leading platform for managing & administrating all health, safety, and wellness activities across all branch locations.

We also introduced the industry’s only in-house truck driver training and licensing programme. Staff can now be taken safely through the driving grades from a car license to a full class 5 truck licenses in house.

2025

On the 27th of March 2025 The Moving Company celebrated our 38th birthday. From humble beginnings we had grown to having a full- time staff of 150 and a fleet of over 80 removal trucks. Today, The Moving Company provide outstanding removal and storage services to every corner of Aotearoa New Zealand and over 140 countries, worldwide.

Global Memberships & Accreditations.

The Moving Company has long established memberships with the best moving industry associations worldwide, and is proud to have achieved prestigious accreditations in the international moving industry.

Contact The Moving Company NZ.

Have you got a moving question?

The Moving Company – NZ Best Movers are here to help with any queries you might have about relocating within New Zealand or international moving. Get in touch with our friendly team using the form and we will get back to you as soon as we can. We’d love to help you get moving!

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